Delivery is within 1-2 business days after payment. (Excluding weekends)

Exchanges and refunds are possible within 1 week of receipt.

(However, in the case of an exchange or refund due to a simple change of mind, the buyer bears the round-trip shipping cost.)

It is not a defect that the glasses are not level.

You should see a fitting that suits your face shape at your nearest optician.

Exchanges and refunds are only possible at the place of purchase.